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FAQ

About e-tickets

Q.What is the e-ticket ?

All ticket information is stored electronically in the computer system and an itinerary receipt is given to you at the time of ticketing containing all ticket data. Reservation and payment procedures are all the same as in paper ticket. You can complete your check-in at airport check-in counters by showing your identification card with photo or if you would like you can print e-ticket to show while check-in at airport.

Flight ticket reservations

Q.Can I book flight tickets through your agency ?

Yes, sure. You can book any international or domestic flight tickets through OVERSEAS TOURISM. Please click the link for booking.

Q.Is it possible to book a flight ticket without passport ?

It is possible to book a flight without passport or any identification card but the name details should be exactly the same as it appear on your passport and also you should keep your passport during flight and check in procedures.

Q.How and when should I pay for flight tickets ?

Payment must be done as %100 of total amount for any flight ticket on reservation.

Airport check in procedures

Q.How can I do check in procedures at the airport ?

You can apply to the airline counters to do check in procedures at airport.

Q.How early should I get to airport for flight ?

For international flights, it is recommended to arrive at airport 3(three) hours before the scheduled departure time of your flight. For domestic flights this duration is 1(one) hour.

Q.What happens if my flight was cancelled ?

Firstly, please follow the airline's instructions from the airline counter. Airline company would offer you the next flight at same day if not they might have a transportation service for you. If any transportation service offered to you by airline please contact us to solve the situation. Depends on the operational situations airline company offers you to fly in next day flight.

Hot air balloon flights

Q.What happens if the balloon flight was cancelled ?

All balloon flights are controlled and must permitted by Turkish Aeronautical Association. The Association might cancell the balloon flights on the same day depends on the weather, wind conditions a day before or just a few time before flight. In case of balloon flight cancellation, your balloon payment will be refund.

Q.Can I make a balloon flight booking if I had already booked a Cappadocia tour before ?

Yes sure ,
You can make hot air balloon flight booking even if you had aldreay booked a cappadocia tour before. Just you should contact with us to make your booking.

Q.Can I make only a balloon flight booking without any tour reservation in Cappadocia?

Yes sure ,
You do not need to have any other tour reservation to book hot air balloon flight. Just the important case is that you should be in Cappadocia early in the morning just before the sunrise to be picked up from your hotel.

About Turkey tours

Q.What should I do if had problems during the tour ?

During your tour and travel in Turkey in case of any problems you can call us from the Emergency & Advisory Number which is stated on the bottem of all tour schedules. You can feel free to call it 7/24.

Q.Can I choose by myself tour accomodation hotels in your tours ?

It is possible to choose a hotel which you would like for the tour depends on the availabilities. Tour total price might be change depends on the hotel class if that changes the price we will inform you that before tour purchased.

Q.How and when can I make the tour payment ?

All tour prices must be paid two stages. As advance payment on reservation and as balance payment before tour departure.

Q.Does it occur any fee to cancell my tour reservations ?

Depends on the cancellation date, it occurs fee for cancel of the booking. Cancellation policy and terms are stated in each tour page.

Çirağan Palace Kempinski Istanbul
Situated in a 19th-century Ottoman palace, this 5-star hotel features an infinity pool with views of the Bosphorus.(Istanbul)

Legacy Ottoman Hotel
Living up to its name, Legacy Ottoman is set in a historical Byzantine-style building in Istanbuls central Eminn District.(Istanbul)

Grand Hyatt Istanbul
Located in the heart of the city, this luxurious Istanbul hotel is within walking distance from Taksim Square, and main convention and exhibition centres.(Istanbul)

MDC Cave Hotel
Situated in a historical building in rgps Old Town, this luxury cave hotel features panoramic valley views.(Urgup)

Cappadocia Cave Suites
Cappadocia Cave Suites offers deluxe cave rooms and suites in a warm and cosy design at an ideal, central location in Goreme.(Goreme)

Cappadocia Palace Cave Hotel
This central Urgup hotel is in a renovated 19th-century Greek guest house decorated with antiques.(Urgup)

World Of Wonders Bodrum Resort
Each room is air-conditioned and feature a TV with multilingual channels and a comfortable armchair in the seating area.(Other)

Titanic Beach Lara
Set in a building shaped like a cruise ship, this beachside hotel offers luxury spa treatments and 4 restaurants.(Other)

Crowne Plaza Antalya
Crowne Plaza Antalya offers luxurious 5-star accommodation and open views of the Mediterranean Sea.(Other)

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